Dear Guest of the Relais Della Porta, in these difficult moments, we hope that you and your loved ones are in good health.
For us at the Relais Della Porta, in the face of this delicate situation, caused by the Covid-19 pandemic, the top priority is the health of our guests and collaborators.
We are in fact taking all the precautionary measures suggested by the World Health Organization (WHO) and the Italian Institute of Health (ISS) and improving our practices of sanitizing, disinfecting, cleaning and managing food. In the structure there will be:
- hand sanitizers in the common areas of the hotel
- masks and gloves available to guests, on request
- thermometers to measure body temperature, on request
#Stayhome is the motto of all of us in these difficult days, but we at the Relais Della Porta are very confident and invite you not to stop dreaming of the perfect holiday with your family or friends.
Our concern is also addressed to all professionals and managers who travel for work. We believe that flexibility is important to you in these moments of uncertainty. We therefore modified our cancellation policies:
- for refundable reservations, free cancellation up to 1 day before arrival
- for non-refundable reservations, which has already been made, issue of a voucher with a validity of 1 year
You can contact us for more info at the email address firstname.lastname@example.org or at +39 081 552 2962
We firmly believe that Italy will be reborn stronger than before and with it also our desire to travel. We look forward to welcoming you to the Relais Della Porta, where attention to detail and customer attention have always distinguished us.